Effective Date: 1st July 2023

At STW Automation (“we,” “our,” or “us”), we value your privacy and are committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, store, and protect the information you provide while using our website, stw-automation.com. By accessing or using our website, you agree to the terms of this Privacy Policy.

Information We Collect

We may collect and process the following types of information:
Personal Information: This includes your name, email address, and phone number, which you voluntarily provide through contact forms on our website.

Non-Personal Information: Information collected automatically through cookies and similar technologies, such as your IP address, browser type, operating system, and browsing behavior on our website.

How We Collect Information

We collect information in the following ways:

Directly from You: When you fill out a contact form on our website to inquire about our IT services.

Through Cookies and Tracking Technologies: We use cookies and third-party analytics tools, such as Google Analytics, to collect non-personal information about your interaction with our website.

How We Use Your Information

The information we collect is used for the following purposes:
Service Delivery: To respond to your inquiries and provide the IT services you request.

Communication: To send newsletters, updates, or promotional materials that may interest you.

Website Improvement: To understand user behavior and improve our website’s functionality and user experience.

We do not use your information for any purposes not outlined in this policy without your explicit consent.

Sharing of Information

We do not sell, trade, or share your personal information with third parties for their marketing purposes. Your data is only shared in the following scenarios:

Legal Compliance: If required by law or to comply with legal processes.

Service Providers: Limited to trusted third parties who assist us in operating our website (e.g., hosting providers), under strict confidentiality agreements.

Use of Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience and gather analytics data. Specifically, we use:

Google Analytics: To analyze website traffic and user interactions. Google Analytics may set cookies on your device to collect non-personal information.

You can manage or disable cookies through your browser settings. For more details on Google’s data practices, please refer to Google’s Privacy Policy.

Your Rights and Choices

As a user of our website, you have the following rights regarding your personal data:

Access and Update: Request access to your data or make corrections.
Data Deletion: Request the deletion of your personal information from our systems.

To exercise these rights, contact us at support@stw-services.com.

Security Measures

We take appropriate measures to protect your information, including:
Secure Servers: Data is stored on secure servers protected by firewalls.

Encryption: Sensitive information is encrypted during transmission to prevent unauthorized access.

Access Control: Only authorized personnel have access to your personal information.

While we strive to protect your data, no method of transmission over the internet or electronic storage is 100% secure.

Use of Third-Party Services

We use third-party tools like Google Analytics to enhance our website. These services may collect information as per their own privacy policies. We encourage you to review their policies for more details.

Age Restrictions
Our website is designed for individuals aged 18 years or older. We do not knowingly collect personal information from children under 18. If you believe we have collected information from a minor, please contact us immediately at support@stw-services.com.

Updates to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with a revised effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Governing Laws

This Privacy Policy is governed by and construed in accordance with the laws of India. By using our website, you consent to the jurisdiction of Indian courts for any disputes related to this Privacy Policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
Email: support@stw-services.com
Address: Konark Icon, 205, Near Seasons Mall, Magarpatta Rd, Hadapsar, Pune, Maharashtra 411028